Opening a support ticket now shows related knowledge-base articles under the ticket title as you type. The suggestions are matched to your subject and message so you can often fix license, invoice, or WHM issues without waiting for a reply.
Read how it works: Smart Article Suggestions When You Open a Support Ticket. Try it here: Open a New Ticket.
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You can now cancel old unpaid invoices yourself from the client area. Open My Invoices and use the Cancel button on any invoice with Unpaid status. Paid, refunded, and already cancelled invoices cannot be cancelled this way.
Cancellation uses a two-step confirmation so invoices are not closed by accident. After you confirm, the invoice status is ...
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Deleted, cancelled, and terminated licenses are now hidden by default in your services list, so the page stays focused on licenses that are still in use. Active, pending, and suspended licenses continue to show as usual.
If you need to review old licenses, open My Licenses and turn on Show terminated licenses. The switch is saved to your account, ...
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We have added automatic license renewal to the cPanelSave client area. You can now keep your licenses active without waiting for a manual invoice payment each cycle. Open Auto Renewal Settings (or the product details page) and turn auto-renew on for any active license. When the next invoice is due, the system attempts to pay it from your account ...
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